Thank you for choosing Gourmet Chefs Global. This Shipping Policy outlines how we process and deliver orders placed through https://gourmetchefsglobal.com.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
You will receive an order confirmation email once your order is placed.
A shipping confirmation email with tracking details will be sent once your order has been dispatched.
Please note that processing times may be extended during peak seasons, promotions, or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on:
Delivery location
Order weight and dimensions
Selected shipping method
Estimated delivery times:
Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days
International Shipping: 7–14 business days
Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
3. International Shipping
We offer international shipping to select countries.
Customers are responsible for:
Customs duties
Taxes
Import fees
These charges are not included in the order total and must be paid upon delivery if applicable.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your shipment using the carrier’s website.
If you do not receive tracking information within 3 business days of placing your order, please contact us at support@gourmetchefsglobal.com.
5. Shipping Delays
While we strive to deliver orders within the estimated timeframe, Gourmet Chefs Global is not responsible for delays caused by:
Weather conditions
Carrier issues
Customs clearance
Incorrect shipping addresses
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
We are not responsible for lost or undelivered packages.
Additional shipping charges may apply for reshipment.
7. Lost or Damaged Shipments
If your package arrives damaged or is lost in transit:
Contact us within 48 hours of delivery.
Provide your order number and supporting photos (if applicable).
We will work with the carrier to resolve the issue as quickly as possible.
8. Catering & Service-Based Orders
For catering or chef services booked through our website:
Delivery timelines will be agreed upon during booking.
Specific event delivery instructions must be provided at least 48 hours before the scheduled event.
9. Contact Information
If you have any questions regarding shipping, please contact:
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